I've been a long time customer here and Becky is the point person I used. She's extremely personable and keeps me updated on the progress of our cars through out the day. If I'm getting my car ready for winter and need it checked out, I have her give me the details on how to be ready, and what the car needs after summer driving. Get in line for Becky!! They even gave me my old battery back so I could get the refund on that when I turn it in. I also have Autoworx check our new cars to verify they will stand up to their Used warranty. Thanks Becky!!