Castro Valley Auto Repair

Friendly and thorough service. It was a pleasure to do business with Bill.

One of the best shops in the bay area, owner operated so you get top notch service

Responsive, knowledgeable, trustworthy and friendly. Had a good experience with the staff.

Always great service! Becky is so good at daily updates and keeping in communication with the progress. Thank you.

As usual you were able to find the reason for the Check Engine light, and repaired the part that was needed and now you are seeking to find the computer part that is back ordered.

Absolutely great. Brian is amazing, everyone is so nice. Really appreciated the detailed report and photos and the time Brian took to talk me through my options.

We have a 1997 1 ton Ford E350 extended 15 passenger van. 21 years old, but in good shape except for worn out suspension and other related. The vehicle has very valuable utility use for our family. We were debating purchasing a newer used or having this one restored . Bill did an excellent job advising us on the pros and cons. Of course the cons for a newer purchase included the huge CA state sale tax 10% along with the very high annual registration fees, and the higher insurance. Bill explained what would be needed in the restoration and compared that to the used purchase. He made our decision easy and was very professional and cost effective doing the repairs /restoration needed. The van was restored and drives like a new vehicle. Five stars!!!

Excellent service. Goodbye dealer!

Outstanding Customer Service. When I stepped out of my car, Becky greeted me. She asked if I had an appointment, then immediately knew who I was and greeted me by name. When I entered the reception area it was spacious, comfortable, and clean. I immediately felt welcome. I realized this was a professional business and saw that all the staff wore Adams Autoworx logo shirts. Becky looked me up in their computer and I requested some new filters be added to my service. I originally wanted just my AC charged. She said the diagnostic would be $105 and gave me a reasonable quote on the service. Becky was so knowledgeable and caring! She then arranged Uber to take me home. My experience was professional and quick, Becky did not waste my time by being disorganized and incompetent. I was so appreciative of her tremendous and caring service, it’s the best I’ve ever received. They also provide free coffee in the reception area, nice touch. Later the service tech texted me a picture of my car and his analysis. It was more costly than I expected but Becky worked with me to make it affordable. I was thrilled. Becky was so patient and understanding. In a few hours my car was ready. I was overwhelmed with joy when Becky told me the cost was much less than she told me, I was so happy. Becky had me sign some paperwork and had me out of there quickly. So respectful. In closing, I will be going back to Adams Autoworx for more services. I was really impressed by their customer service, professionalism, and caring. They restored my faith in what customer service use to be. Excellent Job!!!

Outstanding Customer Service. When I stepped out of my car, Becky greeted me. She asked if I had an appointment, then immediately knew who I was. When I entered the reception area it was spacious, comfortable, and clean. Immediately you knew this was a welcoming, professional business. I noticed all the staff wearing Adams logo shirts. When Becky found me in their computer I added some new filters to my request. I originally wanted just my AC charged. She said the diagnostic would be $105 and gave me a reasonable quote on the service. Becky was so knowledgeable and caring! She then arranged Uber to take me home. My experience was professional and quick, Becky did not waste my time by being disorganized and incompetent. I was so appreciative of her tremendous and caring service, it’s the Best I’ve ever received. They also provide free coffee in the reception area, nice touch. Later the service tech texted me a picture of my car and his analysis. It was more costly than I expected but Becky worked with me to make it affordable. I was thrilled. Becky was so patient and understanding. In a few hours my car was ready. I was overwhelmed with joy when Becky told me the cost was much less than she told me, I was so happy. Becky had me sign some paperwork and had me out of there quickly. So respectful. In closing, I will be going back to Adams Autoworx for more services. I was really impressed by their customer service, professionalism, and caring. They restored my faith in what customer service use to be. Excellent Job!!!