Castro Valley Auto Repair

Always great service.

Office staff is friendly and knowledgeable! They always get my vehicles in when it’s convenient for me. They use email to communicate their findings. They have NEVER added any “extra” or last minute charges and the estimate I get at drop off is what I pay unless I, approve additional charges before they start any extra work. The turnaround is fast. I usually get my car in 24 hours. I won’t take my vehicles any where else. Katherine

AS usual you et the job done well and one time

Excellent service. Definitely coming back to have my MINI service by you.

I really appreciate the friendliness of everyone I spoke with. The outstanding professionalism is evident in email and phone call updates and technology that allows me to know exactly what was wrong and what the suggested remedies were. I’ve never experienced that at any other auto service facility. You guys and gals are top notch!

Thanks for fixing the passenger window for me. Impressed by the cleanness of your shop and the helpfulness of your employees.

I brought in my Toyota for maintenance work, I was greeted warmly by the owner Bill who made sure he understood what work I wanted done. Then, I received follow-up phone calls from Becky sharing what they found needing replacement, and also sent a detailed e-mail so I could look it over. Everyone was very friendly and knowledgeable. The work was completed in a timely fashion and they got me on the road feeling confident that my SUV will be able to take me on many more journeys! Thanks Bud Adams!

They did a fine job. On time and a little under budget.

Best customer service I’ve ever experienced.

I have always received excellent service.