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5

I have been using Bud Adam's shop for several years for routine maintenance and have never been disappointed. In fact, I have found that the advice that I get from "Bud" has been so straight forward and honest that I treat him as my primary go-to advisor on any major automobile decisions. As an example, I own a 2004 Prius hybrid which recently displayed a warning that the main battery needed to be replaced. The Toyoda dealer gave us an estimate of about $4000. My wife and I were not sure that we wanted to sink that much more money into an almost 10 year old car.So we called Bud to ask his advise. Bud's understanding of the auto market and ability to clearly explain the options, including the likeliness of getting another 100 thousand miles of use out of the car made our decision very easy. We had Bud do the main battery replacement and some additional work and have been delighted with the results. Whenever I have a major automobile decision to make, I will always go to Bud.

5

I have been using Bud Adam's shop for several years for routine maintenance and have never been disappointed. In fact, I have found that the advice that I get from "Bud" has been so straight forward and honest that I treat him as my primary go-to advisor on any major automobile decisions. As an example, I own a 2004 Prius hybrid which recently displayed a warning that the main battery needed to be replaced. The Toyoda dealer gave us an estimate of about $4000. My wife and I were not sure that we wanted to sink that much more money into an almost 10 year old car. So we called Bud to ask his advise. Bud's understanding of the auto market and ability to clearly explain the options, including the likeliness of getting another 100 thousand miles of use out of the car made our decision very easy. We had Bud do the main battery replacement and some additional work and have been delighted with the results. Whenever I have a major automobile decision to make, I will always go to Bud.

Michael, thank you so much for sharing about your experience with us at Bud Adams Auto Repair. We are always eager to be of service and answer any auto questions that may arise, like the question about the battery for your 2004 Prius. We are so glad we were able to help and that you trust us with your automobile decisions. We look forward to seeing you again sometime!

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5

As a new comer to Castro Valley, I asked around and Bud Adams Auto Repair was suggested. When I went in to see them, I said "I am a new widow, my husband always took care of the car. Please take care of my needs". I have been there, three times since. I"ll go again next week for a Transmission Oil change. Each time the car problems have been corrected and the car runs like a "great 1997 Pontiac" should.

Maxine, first of all, welcome to Castro Valley and thank you so much for coming into Bud Adams Auto Repair. We are here to help you take care of your car needs. Please let us know if you have any questions and we will be more than happy to help. Thank you so much for taking the time to share about your experience with our auto repair shop thus far. We look forward to seeing you next week for your Pontiac's transmission oil change.

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5

Bud Adams diagnosed my problem and fixed it with one hour labor versus the dealer which always has minimum 2 hours labor. They also do not give you high pressure sales pitch for unnessary maintenance.

Helen, we so appreciate you taking the time to share about your experience with us at Bud Adams Auto Repair. We strive to offer efficient auto repairs and the 5 star experience at our Castro Valley auto services shop. Please stop in any time. We would be more than glad to help with any future car repairs or services!

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5

job as usual on 105K service on my 2008 Subaru. Bill even pointed out that we could wait on the head gasket "oil leak" which is currently so small that you can barely find it. Dealer wanted to get right on it to the tune of $1200. Have used Bud Adams for years. They are honest and give you realistic appraisal of your options.

Oren, thanks for taking the time to share about your experience with our auto repair and servicing shop in Castro Valley! So glad to have you as one of our loyal patrons at Bud Adams Auto Repair. We are glad we were able to save you some money with the 105K service for your '08 Subaru. You can rely on us to be upfront, honest, and realistic on our appraisals and your options for car repairs and services. We look forward to seeing you back at our car shop again! Until then, take care.

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5

I've been a Bud Adams Auto Repair customer for many years. Right out of high school and high school auto shop, I did almost all my own auto repairs. I've swapped in rebuilt engines, replaced clutches and done the whole range of general automotive work. That was back before the advent of computerized automotive systems. Along the way, as automotive systems grew more complicated and my high school auto shop skills less useful, I've gradually handed off responsibility to "professionals."I use quotation marks because not all the shops I've used over the years have been particularly professional. Eventually, I found Bud Adams and his wonderful shop. Professional is exactly the right word for the mechanics down at Bud Adams Auto Repair. I guess I've become a grumpy old man, but over the years I have found it increasingly difficult to find tradesmen who know what they are doing and charge a reasonable fee. Bud Adams' shop is an exception. Don't ask me where to find a good electrician or a competent lawnmower repair shop. But if you need a good general automotive repair shop, Bud Adams Auto Repair is the place. As long as they are still open and I'm still driving, I'll never go anywhere else.

Oswald, thank you so much for sharing about your experience with our auto shop! We strive to have the highest level of professionalism at Bud Adams Auto Repair. We care so much about the work we do and our customers. Thank you for all the years you have been a patron of ours. It is an honor to be your trusted mechanics and to work on your car. We look forward to seeing you next time you are at Bud Adams for an auto tune up or repair.

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5

the last several years, I have driven well over an hour to Bud Adams Auto Repair in Castro Valley for all my major services - I have had oil changes, new tires, smog check, and 30k-60k-90k maintenance services. Bill often says on his radio show every week that he will "tell it to you straight...." He does. I went a few weeks ago for a 90k Service and again they got it done in the time needed and were VERY Accommodating! They have saved me a good bit of money over the last few years.

Cole, thank you for sharing about your experience with us a Bud Adams Auto Repair. We truly value you as our customer and are honored to be your main car service and repair one stop shop! We are so glad to have helped save you a bit of money. We do tell it to you straight and we don't cut corners. We want each of our customers to drive in safe cars, so we will help ensure that. We look forward to seeing you again at your next routine tune up or major service or repair!

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5

I've been a Bud Adams Auto Repair customer for 7 or 8 years. My regular shop had closed and I first turned to another highly reviewed shop in Castro Valley - they turned me away because - get this - they don't work on Mitsubishis. They work on just about every other make, but just not Mitsubishis - go figure! Bud Adams was just a few blocks farther down the road, so I gave them a try. Am I ever glad I did. Bud Adams Auto Repair is an "old fashioned" shop in the best sense of the term. They are courteous, prompt, reasonably priced and very professional. I'm a bit of a cheapskate and I like to keep my cars on the road for 250,000 miles, more or less. The Mitsubishi I was driving that first day at Bud Adams eventually clocked just under 275,000 miles before I put it to pasture. It never would have made it so far without the help of Bud and his crew. Perhaps the most annoying problem I have had with auto repair shops over the years is to be sent along my way, after paying a hefty tab, only to find the problem that brought me to the shop in the first place was not fixed. The most infuriating example of this being a service manager at a local Ford dealership who slapped me on the back after my second visit (and over $3,000 invested) and said that if the repairs they had made on that visit didn't fix the problem, he knew just what parts he would replace the next time. Of course, the problem wasn't fixed, but there wasn't a next time. I have never had this problem with Bud Adams. Never. With Bud Adams, the problem has always been fixed right the first time. Finally, I'd like to tell you how Bud Adams and his crew have gone the extra mile for me. On two separate occasions I was having problems with automotive specialty repair shops, one a tranny shop and the other a diesel engine repair shop. The tranny shop couldn't figure out how to fix what seemed to be a simple problem; the diesel shop wasn't sure they wanted to honor their own warranty for work they had done. In both instances, I stopped by Bud Adams about quitting time and spoke with Bud, Bill and the crew about how to handle these vexing and potentially expensive problems. In both instances, their advice helped me get the other shops to do the right thing - in the case of the diesel shop, Bud Adam's advice saved me $15,000. For that piece of advice, alone, I'll be forever grateful.

Robert, thank you for sharing about your experience with our auto shop. We strive to go the extra mile for our customers. We truly care about the work we do at Bud Adams Auto Repair and want to ensure the safety of the cars we work on. We are here to help in any way we can and we are so glad the advice we gave you regarding the diesel shop helped out so much. We look forward to seeing you again next time you visit our auto service and repair shop in Castro Valley!

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5

Been a customer for more than 20 years and will never trust any mechanic as much as Bud and Bill Adams. My old car's A/C needed new parts, and Bill went above and beyond with warranty to diagnose and cure the intermittent problem. They treat customers fairly, truthfully, and know what they're doing.

Terry, it has been our pleasure to service your car these last 20 years. We are glad you count on us to be your trusted mechanics and that we were able to help out with the AC in your car. We strive to always be honest and fair mechanics. Thanks for sharing about your experience with us. It means alot! See you at our auto shop next time!

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5

The office team and the owner couldn't be easier to work with. Their team shoots straight: letting you know if something "needs" to be done ASAP, or can wait until your budget allows. Mechanics; well they're mechanics: valued for their expertise, not their charm. That said, the mechanic for my most recent service was in danger of breaking that stereotype. Bud Adams was recommended to me 11 years ago and I'm comfortable recommending them now.

Leslie, thank you so much for sharing about your experience with us at Bud Adams Auto Repair. We are thrilled you feel comfortable recommending our auto repair shop to your friends and family. We want to help each individual person who comes to us for car services or repairs, so we will always be honest about the repairs and services needed! We look forward to seeing you next time you are at Bud Adams Auto Repair in Castro Valley!

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