Autoworx Castro Valley
I'm a first time customer. Front lady was fantastic to work with - friendly and knowledgeable. I called on Wednesday morning, and got a minor service completed by Wednesday afternoon. Coupon was great, but full price without the coupon seems a bit pricey. I'll likely be back, but will survey prices at other shops in the area. I'm looking for a shop with the full package: customer service, quality, and price. I'm definitely happy with the customer service (topped off fluids, seemed to do a thorough job with the inspection). Since I'm new, Quality is TBD. Lastly (and this is a minor thing), if you inspected my brakes, then please remember to document how many inches are left. It was an honest mistake that I caught- but I wished that you had caught it. In fairness, the lady in front offered to give me a free inspection next time, and the mechanic also offered to check it again to get the numbers for me. I wasn't concerned since my brakes were checked three months ago. However, I hope that you identify an error-proof way of ensuring that this documentation doesn't get missed. I do plan on coming back in the future. Thank you!