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I've been a Bud Adams Auto Repair customer for many years. Right out of high school and high school auto shop, I did almost all my own auto repairs. I've swapped in rebuilt engines, replaced clutches and done the whole range of general automotive work. That was back before the advent of computerized automotive systems. Along the way, as automotive systems grew more complicated and my high school auto shop skills less useful, I've gradually handed off responsibility to "professionals."I use quotation marks because not all the shops I've used over the years have been particularly professional. Eventually, I found Bud Adams and his wonderful shop. Professional is exactly the right word for the mechanics down at Bud Adams Auto Repair. I guess I've become a grumpy old man, but over the years I have found it increasingly difficult to find tradesmen who know what they are doing and charge a reasonable fee. Bud Adams' shop is an exception. Don't ask me where to find a good electrician or a competent lawnmower repair shop. But if you need a good general automotive repair shop, Bud Adams Auto Repair is the place. As long as they are still open and I'm still driving, I'll never go anywhere else.

Oswald, thank you so much for sharing about your experience with our auto shop! We strive to have the highest level of professionalism at Bud Adams Auto Repair. We care so much about the work we do and our customers. Thank you for all the years you have been a patron of ours. It is an honor to be your trusted mechanics and to work on your car. We look forward to seeing you next time you are at Bud Adams for an auto tune up or repair.

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the last several years, I have driven well over an hour to Bud Adams Auto Repair in Castro Valley for all my major services - I have had oil changes, new tires, smog check, and 30k-60k-90k maintenance services. Bill often says on his radio show every week that he will "tell it to you straight...." He does. I went a few weeks ago for a 90k Service and again they got it done in the time needed and were VERY Accommodating! They have saved me a good bit of money over the last few years.

Cole, thank you for sharing about your experience with us a Bud Adams Auto Repair. We truly value you as our customer and are honored to be your main car service and repair one stop shop! We are so glad to have helped save you a bit of money. We do tell it to you straight and we don't cut corners. We want each of our customers to drive in safe cars, so we will help ensure that. We look forward to seeing you again at your next routine tune up or major service or repair!

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5

I've been a Bud Adams Auto Repair customer for 7 or 8 years. My regular shop had closed and I first turned to another highly reviewed shop in Castro Valley - they turned me away because - get this - they don't work on Mitsubishis. They work on just about every other make, but just not Mitsubishis - go figure! Bud Adams was just a few blocks farther down the road, so I gave them a try. Am I ever glad I did. Bud Adams Auto Repair is an "old fashioned" shop in the best sense of the term. They are courteous, prompt, reasonably priced and very professional. I'm a bit of a cheapskate and I like to keep my cars on the road for 250,000 miles, more or less. The Mitsubishi I was driving that first day at Bud Adams eventually clocked just under 275,000 miles before I put it to pasture. It never would have made it so far without the help of Bud and his crew. Perhaps the most annoying problem I have had with auto repair shops over the years is to be sent along my way, after paying a hefty tab, only to find the problem that brought me to the shop in the first place was not fixed. The most infuriating example of this being a service manager at a local Ford dealership who slapped me on the back after my second visit (and over $3,000 invested) and said that if the repairs they had made on that visit didn't fix the problem, he knew just what parts he would replace the next time. Of course, the problem wasn't fixed, but there wasn't a next time. I have never had this problem with Bud Adams. Never. With Bud Adams, the problem has always been fixed right the first time. Finally, I'd like to tell you how Bud Adams and his crew have gone the extra mile for me. On two separate occasions I was having problems with automotive specialty repair shops, one a tranny shop and the other a diesel engine repair shop. The tranny shop couldn't figure out how to fix what seemed to be a simple problem; the diesel shop wasn't sure they wanted to honor their own warranty for work they had done. In both instances, I stopped by Bud Adams about quitting time and spoke with Bud, Bill and the crew about how to handle these vexing and potentially expensive problems. In both instances, their advice helped me get the other shops to do the right thing - in the case of the diesel shop, Bud Adam's advice saved me $15,000. For that piece of advice, alone, I'll be forever grateful.

Robert, thank you for sharing about your experience with our auto shop. We strive to go the extra mile for our customers. We truly care about the work we do at Bud Adams Auto Repair and want to ensure the safety of the cars we work on. We are here to help in any way we can and we are so glad the advice we gave you regarding the diesel shop helped out so much. We look forward to seeing you again next time you visit our auto service and repair shop in Castro Valley!

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5

Been a customer for more than 20 years and will never trust any mechanic as much as Bud and Bill Adams. My old car's A/C needed new parts, and Bill went above and beyond with warranty to diagnose and cure the intermittent problem. They treat customers fairly, truthfully, and know what they're doing.

Terry, it has been our pleasure to service your car these last 20 years. We are glad you count on us to be your trusted mechanics and that we were able to help out with the AC in your car. We strive to always be honest and fair mechanics. Thanks for sharing about your experience with us. It means alot! See you at our auto shop next time!

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The office team and the owner couldn't be easier to work with. Their team shoots straight: letting you know if something "needs" to be done ASAP, or can wait until your budget allows. Mechanics; well they're mechanics: valued for their expertise, not their charm. That said, the mechanic for my most recent service was in danger of breaking that stereotype. Bud Adams was recommended to me 11 years ago and I'm comfortable recommending them now.

Leslie, thank you so much for sharing about your experience with us at Bud Adams Auto Repair. We are thrilled you feel comfortable recommending our auto repair shop to your friends and family. We want to help each individual person who comes to us for car services or repairs, so we will always be honest about the repairs and services needed! We look forward to seeing you next time you are at Bud Adams Auto Repair in Castro Valley!

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time around for service on my Hybrid Escape. I usually work on my own vehicles as I have done so for the past 35 years. Having problems with the electric power steering and run through my own trouble shooting process I cam to a point where I needed someone with a bit more experience. BAAR came up with the same diagnosis that I had. Based on the apparent mileage they tried to advise against proceeding any further. As there was no other recourse but to start replacing parts with known good parts in hopes of resolving the problem. This was something that I had already known and after discussing the options with the staff decided to proceed with the first part replacement.Long story short All is good with the steering, 800 and change vs a potential 2300+.My opinion is they appear knowledgeable, personable and service oriented. While looking out for the best interest of their customer.I will continue to use their services when I find I do not have the facilities at home or when I do not have the time to conduct my own repairs.Just like the old days going down to the old corner garage.Wait they are the garage on the corner.Knowing what my answer would be they kindly reminded me of some service that may be due soon knowing that I would be likely to do it myself instead of trying to up sell the repairs.great place to go two thumbs up.

Roger, thanks for coming in to Bud Adams Auto Repair to have us help out with repairing the electric power steering in your Hybrid Escape. We are glad we were able to be a resource to you and your car repairs and services. I am sure we will see you around again sometime and we look forward to it!

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For the last several years, I have driven over an hour to Castro Valley to Bud Adams Auto Repair for all my major services - oil changes, new tires, smog check, and 30k-60k maintenance services. Bill says on his radio show every week that he will "tell it to you straight...." He does. I went last week for a 90k Service and again they got it done in the time needed and were VERY Accommodating! They have saved me a lot of money over the last few years.

Hey Cole, thanks for sharing about your experience with us a Bud Adams Auto Repair. We truly value you as our customer and are honored to be your main car service and repair one stop shop! We will tell it to you straight as I say on my show 'Under the Hood'. We look forward to seeing you again at your next routine tune up or major service or repair!

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call around to a few places trying to find a repair shop that would deal with my Prius. I wanted a second opinion since my dealership wanted to charge me an arm and a leg to repair a few things. They did a thorough inspection of my car the next day and found that the repairs weren't needed. They saved me around $800. Thank you so much. I will definitely come back here.

Hi Charles, thank you for sharing about your experience with us at Bud Adams Auto Repair. We are an honest mechanic shop who do thorough inspections and will only do repairs and services your car needs. Thank you for stopping by and we hope you come again to Bud Adams Auto Repair when your car needs another repair, service, or inspection! We would love to be of service to you!

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This was my first experience and it was a very good one. The lady who greeted me was very sweet and soon I was able to go off to my hike at Lake Chabot to relax. She had me fill out some paper work and off I went. She called me very shortly to tell me that my car was ready but come when your hike is done. No stress..got back late because I didn't think they would be done so soon..she says no problem! The price was great and my car runs great and then they gave me a referral to have some body work done. He was sweet reasonable and did a fabulous work also! Thanks I am a happy girl! Cheryl

Cheryl, thanks so much for coming into Bud Adam's Auto Repair. We were so happy to work on your car. We strive to do our auto repairs and services efficiently, while offering quality work. We hope you enjoyed your hike at Lake Chabot. Such a beautiful spot here in Castro Valley. Not such a bad spot to hang out while your car is serviced! Please come by our auto shop next time your car needs a repair or service, as we would be happy to be of service to you again!

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I have been back to Bud's several times since last July when I first had my car serviced there. Some issues were simple - changing a tail light bulb (which they took care of on the spot, and btw, didn't charge me!) to routine servicing and battery replacement (the cheaper of the two Prius batteries - whew!). I have had only excellent service and prompt service from them. The office staff and mechanical staff are friendly, knowledgeable and competent. Prices are competitive. When asked about my car mechanic, I very readily recommend Bud's.

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